Shipping Policy (Authentic Ayurveda Products)
We ensure safe and timely delivery of all orders while maintaining the quality and integrity of Ayurvedic products.
1. Order Processing
- Orders are processed within 1–2 business days after confirmation.
- Orders placed on weekends or holidays will be processed on the next working day.
2. Shipping Time
- Standard delivery time is 3–7 business days, depending on your location.
- Delivery timelines may vary for remote or rural areas.
3. Shipping Charges
- Shipping charges (if applicable) will be displayed at checkout.
- Free shipping may be offered on select orders or promotions.
4. Order Tracking
- Once your order is shipped, a tracking ID/link will be shared via email or message.
- You can use this to track your shipment in real time.
5. Delivery Issues
- If your order is delayed, lost, or not delivered within the expected timeframe, please contact customer support.
- In case of failed delivery attempts, the courier may reattempt delivery or return the package.
6. Damaged Package
- If the package appears damaged or tampered with at the time of delivery:
- Do not accept the package, or
- Record an unboxing video and take clear photos as proof
- Report the issue within 48 hours for assistance.
7. Incorrect Address
- Please ensure the shipping address is accurate.
- Orders with incorrect or incomplete addresses may face delays or non-delivery.
- Reshipping charges may apply in such cases.
8. Contact for Support
For shipping-related queries or assistance:
Customer Support Email: Chetanp0707@gmail.com